We provide a full service call center solution for your business with our Agents handling all points of contact. This option is highly customizable. We work closely with you to ensure that your business culture and needs are fully represented in all areas during the onboarding process and setup. We ensure that the Agent representation you receive is what you truly need to help maximize your growth potential.
All of our Agents, both remote and in-house are located within the US and are employed directly by Ambos Contact Center. Our ideal Agent exhibits high touch phone skills, excellent written skills and are familiar with today’s technology. With strategic controls and technologically advanced monitored systems we provide an environment that enhances our employees strengths allowing them bring creativity, flexibility and dynamic performance to their jobs
Strong leadership and effective teamwork have built Ambos Contact Center into an industry-leading Call Center focused on providing clients a superior customer-centric experience for their customers in all industries. Ambos Contact Center senior leadership team sets the strategic direction of the company and supports our passion for customer service and our drive to exceed the expectations of our clients and customers.
Ranking your prospects to determine whether they are a hot or cold prospect comes down to qualification. We efficiently qualify your prospects to have your sales team focus on their core competency: closing the deal. Our Agents have vast experience filtering prospects depending on your requirements and can transfer them immediately.
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